Latest Episodes
5
Consumer Behaviour during Cost of Living Crisis & Recession: the Latest Research
Ready to level up your marketing game in a down economy? Join me as I chat with Dr. Aulona Ulqinaku, an expert in consumer...
5
2023 Customer Loyalty Trends and Predictions
Looking ahead to 2023, what trends will shape customer loyalty this year? We’ve gathered our expert loyalty predictions so you can get ahead…
4
Loyalty in Sports: An interview with our CEO
Sports fans are some of the most loyal people on earth. But what makes them so devoted? And how can brands recreate that loyalty?...
3
Why Loyalty Programs Fail: part 3
This is the final episode of our 3-part episode on Why Loyalty Programs Fail. We discuss the reasons why 75% of loyalty programs fail,...
2
Why Loyalty Programs Fail: part 2
Welcome to the second episode of a 3-part episode on Why Loyalty Programs Fail. This is for any business interested in loyalty strategy. We...
1
Why Loyalty Programs Fail: Part 1
Welcome to a 3-part episode on Why Loyalty Programs Fail. This is for any businesses interested in thinking about loyalty strategy. We discuss the...